Items Purchased Directly from the Koble Website have a 15-day return policy, items not purchased directly from the Koble Website, and through a retail partner, please contact them directly and refer to their return policy.

We will require you to return the product in the original packaging that you received it in, with all components included. If your product is damaged, please head over to our Replacements or faulty items page and follow the instructions provided.

When you have completed the request form, please allow up to 48 hours for a member of our team to respond.